PetPlan Reviews: Our 2017 Review of Pet Plan Pet Insurance

By 10th February 2017Dog Health, Reviews

Recommended by 9-10 vets, PetPlan are the UK’s leading provider of pet insurance and unlike other insurance companies like John Lewis or More Than, they only provide pet insurance – they specialise in it.

As such, we have no problem in recommending them to our clients.

Now we’re not telling you to rush off a insure your pet through them. We saying read our review (and other Pet Plan pet insurance reviews) fully and see how they stack up against other pet insurers.

petplan reviews
4.5 stars

Get a Quote From PetPlan 

When you order online you also get a 10% discount.

Get a Quote From PetPlan

PetPlan’s Pet Insurance TV Advert

To kick things off, take a look at Pet Plan’s latest TV avert.

Pet Plan’s Policy Options…

We really like how simple PetPlan make their policy structure for dogs and cats. They only offer 3 policy types;

12 Months Essential Cover

  • Up to £3,000 per condition a year for vets fees
  • Up to £1 million per incudent third party liability cover (for dogs)
  • £500 complementary treatment per condition

Covered For Life Classic

  • £4,000 or £7,000 a year for vets fees
  • Up to £2 million per incident third party liability cover (for dogs)
  • £1,000 per year for complementary treatment

Covered For Life Ultimate

  • Up to £12,000 a year for vets fees
  • Up to £3 million per incident third party liability cover (for dogs)
  • £2,000 per year for complementary treatment

If you’re you’re wondering which level of cover might be best for you and your pet, consult your vet. They can often guide you in terms of the likely cost of treatment should they ever need it.

PetPlan have other features included in their policies including rewards for lost pets, cover for death by accident or injury, holiday cancellation etc.

CLICK HERE to see their full table of cover

PetPlan state that they pay 97% of all claims and 90% of claims are settled within 5 days of receipt. If you prefer, they can also pay your vet directly.

petplan reviews
4.5 stars

Get a Quote From PetPlan

When you order online you also get a 10% discount.

Get a Quote From PetPlan

How Much Does PetPlan Pet Insurance Cost?

There are so many variables to consider when it comes to pet insurance so ‘how much does it cost?’ is a difficult question to answer.

These variables include;

  • Breed
  • Age
  • Current Health
  • Previous conditions
  • Where you live, etc

But, to give you at least some kind of idea, we got 2 quotes through the PetPlan website.

When we reviewed John Lewis we got quotes for the UK’s most popular breeds of dog and cat, the Labrador Retriever (dog) and the British Short Haired (cat).

The quotes we received were based on a 2 year old animal, based in Lincoln and in good health. So to keep things consistent, we’ll use the same information.

PetPlan Dog Insurance Quote…

pet plan dog insurance quote

PetPlan Cat Insurance Quote…

petplan cat insurance quote
petplan reviews
4.5 stars

Get a Quote From PetPlan

When you order online you also get a 10% discount.

Get a Quote From PetPlan

What the Industry Experts Say…

ach one of Pet Plan’s pet insurance policies have been awarded 5 stars by Defaqto and they score highly with Which?

Using their percentage scoring system, Which? scored PetPlan;

For Dogs

Ultimate: 90%
Classic: 69%

For Cats

Ultimate: 90%
Plus: 72%

And Defaqto scored them;

For Dogs

Ultimate: 5 Stars
Classic: 5 Stars

For Cats

Ultimate: 5 Stars
Classic: 5 Stars

Customer’s PetPlan Reviews: What Actual Users Say…

Despite the industry experts rating them highly, it’s what’s PetPlan’s customers say that really matters.

Well, customer feedback on PetPlan is pretty good.

You can see how they are being reviewed on feefo.com. They overwhelmingly score 5 stars.

But here’s a quick look at how they score overall;

feefo petplan reviews

As you’d expect, they do have their fair share of complaints.

While their customers generally rate them really highly for their customer service, there are one of two complaints that crop up time and again.

The first one being that policy documents are slow to arrive – a number of customers have complained about having to chase them.

Secondly, price. They are one of the most expensive pet insurance providers out there and while some will argue that they specialise in pet insurance so it’s worth the extra cost, others say they can’t justify it.

Our Overall Review of Pet Plan Pet Insurance

When you consider the sheer number of customers, PetPlan are the most popular pet insurance company in the UK.

As we have already said, they are recommended by 9-10 vets and 90% of customers renew their policies each year so they do have something going for them.

If you’re price conscious though, you might want to shop around. It doesn’t hurt to get a quote for you to compare against other insurers but make sure they’re of comparable coverage.

petplan reviews
4.5 stars

Get a Quote From PetPlan

When you order online you also get a 10% discount.

Get a Quote From PetPlan

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